News

KFP in 2017

Wednesday, January 18, 2017

We have had a hugely successful 2016, and we would like to kick off our first news update of 2017 by saying a huge thank you to all of our customers for their business over the past 12 months, & everyone at KFP who work so hard to ensure our clients are happy. 

From business growth including new clients, an expanding team & additional offices, through to more vendor partners & demand for our services, it has been a very busy 12 months. So, what are we planning for 2017?

Continued growth

Our growth shows no signs of stopping. As we continue to expand our vendor offerings, services set & global reach, we are talking to more and more new clients who want to work with KFP. We are busy setting ourselves even bigger targets and plans for our new financial year starting May 2017, & are looking at this year being our biggest yet!

Managed Services

We introduced our first managed service during 2016, allowing our clients to roll out SIP based telephony and collaboration platforms to retail estates on a per user per month cost model, all backed up with service and support. Full information is available here.

We will continue to look at new and innovative ways to deliver services to our clients which make their lives easier. Keep an eye on the Managed Services section of our website for future releases. 

Investment

Over the past few years, the business has evolved from being simply focused on the job of servicing our clients to looking at our structure, how we can be more efficient & ultimately manage our business to provide an even better customer experience. Having implemented the business platform AutoTask back in 2014, we have spent the last 12 months further nurturing & developing this platform to suit our business & help us deliver our service. 

Having seen the value this platform provides (not only for our business, but for our clients) we are committed to continually investing & evolving our platforms & processes to deliver even more efficiency & automation to our business, & even better experiences for our clients. 

RBTE 2017

The Retail Business Technology Expo (RBTE) 2017 is this year in May, a few months later than normal. This will be our 5th year in a row exhibiting our business at this prestigious event, and our presence will be even more prominent this year. Keep an eye on our social media feeds & news items for the latest info as the event approaches. 

Supporting local communities

For a number of years we have been supporting our local community - whether this is simply looking to employ local people or work with local businesses. An example of this is our continued sponsorship of Kidlington Cricket Club in Oxfordshire, who offer excellent facilities for young people to get involved in the sport as well as having an established senior cricket team competing in local leagues. We will continue to offer our support throughout 2017 and beyond. 

We look forward to embracing all that 2017 will bring, & working ever closer with our valued clients to deliver another successful year for KFP. 

We will keep our news page updated throughout the year.  


Get in touch

Feel free to drop us a message anytime. We look forward to hearing from you.