About Us

Learn more about us and find out what makes us tick!

We are retail. We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms. With over 20 years of experience, we work with some of the biggest household brand names on the high street in fashion & hospitality sectors, building close working long-standing partnerships built on trust, expertise and a mindset to getting the job done.

How it all started

KFP started out in the 1990s as a cabling company. Following a management restructure in 2013 KFP Total IT Solutions was formed with a vision and the ambition to take the company in a new direction focusing on the retail sector.

We started with two clients, four members of staff and a small directors loan.

We now operate out of a new dedicated premises in the UK & Ireland working with some of the largest retail brands and currently employ over 50 members of staff operating throughout Europe.

John Moss has 25 years experience in supporting some of the largest retail brands with IT support, from new store openings, cabling and wireless to POS installation.

Our mission statement

Our mission is simple – to provide our retail clients with truly integrated IT solutions that make a real difference to their business.

We build long-standing relationships so that we can fundamentally understand the needs of our clients.

What KFP offers is a perfect blend of experience, structure and a practical approach to enable us to deliver the service that all of our clients have come to expect – a professional service that gets the job done.

 Our mission is simple – to provide our retail clients with truly integrated IT solutions that make a real difference to their business.

Our vision

Our vision for the future is to become the number one go to company for everything retail IT, procurement and services.

Our Culture

We operate a culture in which our employees are empowered to facilitate customer satisfaction. Ownership & responsibility are deeply rooted principles. We have a strong belief in the people who work within our business, & as a result, operate a policy of promotion and personal development from within. The success of the business to date is underpinned by our valuable people, & will remain a key differentiator over the long term.

We operate a culture in which our employees are empowered to facilitate customer satisfaction. Ownership & responsibility are deeply rooted principles.

A Culture Built on Fun

At KFP, we love to work hard and play hard. We also love dogs! 

As a company, we believe it's important to have fun at work and that's why we love to bring our dogs into the office every once in a while! 

When you join the KFP team you will understand why we think fun is important and you'll be surprised about all the amazing brands we actually support. 

Our Values

Knowledge is power! By being knowledgeable we ensure that we are always able to offer the best service to all of our customers. If we are all knowledgeable about the products and services we offer, the industry we’re in and fully understand how we differentiate ourselves from the competition, we become closer to becoming the number one go to company for everything IT, procurement and services within retail.

Being customer focused and ensuring we are always putting the customer at the forefront of everything we do creates a brand that will be known for consistently delivering on our promises.

As a company, we believe being professional means being dedicated to the delivering customer projects and consistently exceeding expectations. Professionalism means we maintain the highest standards of trustworthiness and reliability.

KFP value work life balance and ensure that the office is a fun and vibrant place to work.

Giving back to the community

Giving back to the community has been a passion of ours since we started. We not only support local charities, but we also give apprentices and young people valuable work experience and help them increase their skills and confidence to excel in the workplace.

In 2019, we sponsored The A&F Challenge with a $10,000 donation that supports seriously ill children and their families by giving them access to the Serious Fun summer camp.      

As well as sponsorship, we have also fundraised for Macmillan Cancer Support, Save the Children, and many other wonderful causes.  

Experts in technology

Everything we do is centred around supporting businesses with leading IT services and proving them with best in class support, keeping them trading and profitable, at all times.

Get in touch and learn more about us today.

We don't just fix the part, we fix the problem
Highly skilled engineers
Big enough to cope - small enough to care
European wide services

Darryl Brick – VP Partner Sales | Cradlepoint

Cradlepoint and KFP are preparing our customers for the adoption of 5G, this takes time, effort, investment, and skill, and I am excited to have KFP as an Elite partner. The team of skilled and dedicated people at KFP, ensure that our customers are expertly supported throughout the various sales cycles. “Together we are in the early stages of building out capacity to seize the opportunity being presented by both the market movement, as well as the leadership position Cradlepoint has established.”

Cradlepoint

Our Partners

  • Toshiba
  • Toshiba Authorised Service Partner
  • Cisco Partner
  • HP
  • Cisco Meraki
  • Cradlepoint Elite Partner
  • Zebra
  • Aruba
  • HPE Sales Certified - Aruba Products and Solutions
  • Datalogic
  • Lenovo
  • APC
  • Juniper Networks
  • Adyen
  • Barracuda
  • NCR
  • Mist
  • Dell Technologies
  • HPE Solution Provider
  • Honeywell
  • Brother
  • Elo Touch
  • APG Cash Drawer
  • Commscope Solution Provider
  • Ergonomic Solutions
  • Epson Partner