Big enough to cope – Small enough to care
We have over 20 years of experience providing specialist IT services & solutions for the retail industry.
Who we are
We are retail. We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms. With over 20 years of experience, we work with some of the biggest household brand names on the high street in fashion & hospitality sectors, building close working long-standing partnerships built on trust, expertise and a mindset to getting the job done.
How it all started
KFP started out in the 1990s as a cabling company. Following a management restructure in 2013 KFP Total IT Solutions was formed with a vision and the ambition to take the company in a new direction focusing on the retail sector.
We started with two clients, four members of staff and a small directors loan.
We now operate out of a new dedicated premises in the UK & Ireland working with some of the largest retail brands and currently employ over 50 members of staff operating throughout Europe.
Our mission statement
Our mission is simple – to provide our retail clients with truly integrated IT solutions that make a real difference to their business.
We build long-standing relationships so that we can fundamentally understand the needs of our clients.
What KFP offers is a perfect blend of experience, structure and a practical approach to enable us to deliver the service that all of our clients have come to expect – a professional service that gets the job done.
Our vision for the future is to become the number one go to company for everything retail IT, procurement and services.
We operate a culture in which our employees are empowered to facilitate customer satisfaction. Ownership & responsibility are deeply rooted principles. We have a strong belief in the people who work within our business, & as a result, operate a policy of promotion and personal development from within. The success of the business to date is underpinned by our valuable people, & will remain a key differentiator over the long term.
Knowledge is power! By being knowledgeable we ensure that we are always able to offer the best service to all of our customers. If we are all knowledgeable about the products and services we offer, the industry we’re in and fully understand how we differentiate ourselves from the competition, we become closer to becoming the number one go to company for everything IT, procurement and services within retail.
Being customer focused and ensuring we are always putting the customer at the forefront of everything we do creates a brand that will be known for consistently delivering on our promises.
As a company, we believe being professional means being dedicated to the delivering customer projects and consistently exceeding expectations. Professionalism means we maintain the highest standards of trustworthiness and reliability.
Giving back to the community
Giving back to the community has been a passion of ours since we started. We not only support local charities, but we also give apprentices and young people valuable work experience and help them increase their skills and confidence to excel in the workplace.
In 2019, we sponsored The A&F Challenge with a $10,000 donation that supports seriously ill children and their families by giving them access to the Serious Fun summer camp.
We are retail
Everything we do is centred around retail and this statement is used to represent that and our dedication and commitment to the retail sector. Get in touch today.
Richard Austin - ScanSource
ScanSource have a great relationship with the KFP team and have done so for the last 10 years. We always find them great to work with and passionate about delivering for their customers. As a highly trusted partner, we cannot recommend KFP enough. We find them extremely knowledgeable in their areas of expertise and are a great team who always go above and beyond to help their retail customers.