Card Payment Machines for Retail
Providing retailers with card payment machines & installation services for across Europe
As a leading Retail IT services provider, KFP has been supporting multiple retailers with card payment installation services across Europe. Our commitment is to provide the latest PED technology, followed by a seamless installation and rollout of your card machines across multiple store estates. We also provide leading helpdesk support service, if your payment device becomes faulty, we step in to ensure the technology is fixed and back online.
Installing card payment devices across large retail estates
KFP has installed 1000’s of card payment machines across multiple store estates.
Our approach to your card machine installation project is to work aligned with your business operation and to ensure a smooth and efficient POS payment solutions rollout helping you get your hardware installed efficiently and cost-effectively.
Our account management team work alongside our project managers to plan your rollout project producing a detailed project scope from initial rollout through to completion. We support you every step of the way.
PCI compliance
Our PCI Compliance demonstrates our accreditation for managing and storing card payment devices for our retail customers. The Payment Card Industry Data Security Standard (PCI DSS) applies to companies of any size that deal with credit card payments and card payment terminals. If your company intends to accept card payment and store, process and transmit cardholder data, you need to host your data securely with a PCI compliant hosting provider. This is where KFP come in.
Card machine mounting solutions
We work with our partner’s Ergonomic Solutions who are the leading providers of POS and card reader stands for KFP’s retail customers. The Ergonomic stand is securely fixed to your counters giving your customers a secure and reliable payment solution designed for swift payment and a seamless service.
If you have a unique device that requires a mounting solution, we can provide you with a bespoke solution, designed and developed for you.
We follow a systematic approach to installing card machine payment devices
01
Card machine project plan
The smooth rollout of your card machines & readers project is paramount to us. We believe that strategically aligning our business with yours and providing you with a dedicated project manager, to support you from start to finish.
Our project managers are highly skilled and work collaboratively using Agile and PRINCE2® methodologies in their planning. At KFP, we ensure that a robust plan is created and taken from your scope, all to ensure we have a detailed process for your PED retail rollout.
02
Card machine payment solution installation
We take away the aggravation of arranging onsite permits for our engineers and liaise directly with the correct stakeholders to ensure a smooth start to your project.
All the key departments in KFP are continually working together to ensure our highly-skilled installation engineers are on-site and are ready to install your payment devices. Our procurement team work alongside the projects, warehousing and sales team to ensure the correct hardware and peripherals turns up on-site and on time.
KFP has a wealth of experience in the installation, configuration and testing of card payment devices devices and ensures that our installation services are delivered to the highest standards.
03
Testing & site sign off
Our engineers will not only successfully rollout your card payment devices across multiple stores but we have a thorough test and sign off process to ensure all devices are running efficiently and that your store can trade before we leave your store.
Once the project has been rolled out, we can provide you with a range of post-installation support to minimise any PED downtime in the near future. This will be key to ensuring your retail operation keeps trading.
04
Secure caging & storage area
In order to ensure PCI Compliance, you need the space and security in your facilities to store card payment devices being shipped to and being returned from stores.
We have the facilities and the security, all housed under one roof within our 16,000 sq. ft. purpose-built UK facility to support the safe and secure storage of your PED device technology.
05
Helpdesk support
As part of our break-fix service, we can provide card payment devices in key strategic and geographical areas around Europe making replacement machines quick and easy and thus reducing downtime in-store.
On-going support can be tailored to meet your needs. Our dedicated Helpdesk support team can support you from anywhere in Europe. On the rare occasion when issues arise with your card payment devices post-installation, you know that you can rely on KFP to ensure that only the best support will be there to keep your retail operation moving.
Our skills and experience with PED in Retail
- We don’t just fix the part, we fix the problem! KFP has the skills, knowledge and expertise in card payment payment device rollouts across Europe, providing retailers with the latest payment technology that’s reliable, secure and robust.
- Resources: We not only have the skills but we have the people. We have KFP engineers across Europe and a partner network of over 100+ engineers experienced in card payment device installations and on-site support.
- We’ve achieved leading qualifications and accreditation including SafeContactor resulting in vetting our health and safety process and procedures on-site.
- Our services include procurement, configuration, on-site install and system test before sign off. All works carried out by KFP meets ISO 9001 standards and PCI compliance. Our approach is partner lead and this means our customers value the work we do for them and they know that we are at the end of a phone for any future support needs.
Your Retail Card Machines Solutions Provider
Looking for an IT partner to support your PED rollout project?