PED Rollout Services
Providing retailers with PED rollout services across Europe
As a leading Retail IT services provider, KFP has been supporting multiple retailers with PED installation services across Europe. Our commitment is to provide the latest PED technology, followed by a seamless installation and rollout of your PEDs across multiple store estates. We also provide leading helpdesk support service, if your PED device becomes faulty, we step in to ensure the technology is fixed and back online.
We are committed to securing our customers are safe, secure and protected.
See our PCI Compliance Accreditation here.
Installing PED Devices across large retail estates
KFP has installed 1000's of PED devices across multiple store estates.
Our approach to your PED installation project is to work aligned with your business operation and to ensure a smooth and efficient rollout helping you get your hardware installed efficiently and cost-effectively.
Our account management team work alongside our project managers to plan your rollout project producing a detailed project scope from initial rollout through to completion. We support you every step of the way.
Our PCI Compliance demonstrates our accreditation for managing and storing PED devices for our retail customers. The Payment Card Industry Data Security Standard (PCI DSS) applies to companies of any size that deals with credit card payments/devices. If your company intends to accept card payment, and store, process and transmit cardholder data, you need to host your data securely with a PCI compliant hosting provider. This is where KFP come in.
PED Mounting Solution
We work with our partner's Ergonomic Solutions who are the leading providers of POS and PED device stands for KFP's retail customers. The Ergonomic stand is securely fixed to your counters giving your customers a secure and reliable payment solution designed for swift payment and a seamless service.
If you have a unique device that requires a mounting solution, we can provide you with a bespoke solution, designed and developed for you.
WE FOLLOW A SYSTEMATIC APPROACH TO INSTALLING PED DEVICES
PED PROJECT PLAN
The smooth rollout of your PED project is paramount to us. We believe that strategically aligning our business with yours and providing you with a dedicated project manager, to support you from start to finish.
Our project managers are highly skilled and work collaboratively using Agile and PRINCE2® methodologies in their planning. At KFP, we ensure that a robust plan is created and taken from your scope, all to ensure we have a detailed process for your PED rollout.
We take away the aggravation of arranging onsite permits for our engineers and liaise directly with the correct stakeholders to ensure a smooth start to your project.
All the key departments in KFP are continually working together to ensure our highly-skilled installation engineers are on-site and are ready to install your PED devices. Our procurement team work alongside the projects, warehousing and sales team to ensure the correct hardware and peripherals turns up on-site and on time.
KFP has a wealth of experience in the installation, configuration and testing of PED devices and ensures that our installation services are delivered to the highest standards.
TESTING & SITE SIGN OFF
Our engineers will not only successfully rollout your PED devices across multiple stores but we have a thorough test and sign off process to ensure all devices are running efficiently and that your store can trade before we leave your store.
Once the project has been rolled out, we can provide you with a range of post-installation support to minimise any PED downtime in the near future. This will be key to ensuring your retail operation keeps trading.
SECURE CAGING & STORAGE AREA
In order to ensure PCI Compliance, you need the space and security in your facilities to store PED devices being shipped to and being returned from stores.
We have the facilities and the security, all housed under one roof within our 16,000 SQFT purpose-built facility to support the safe and secure storage of your PED device technology.
As part of our break-fix service, we can provide PED device availability in key strategic and geographical areas around Europe making replacement devices quick and easy and thus reducing downtime in-store.
On-going support can be tailored to meet your needs. Our dedicated Helpdesk support team can support you from anywhere in Europe. On the rare occasion when issues arise wit your PED devices post-installation, you know that you can rely on KFP to ensure that only the best support will be there to keep your retail operation moving.
OUR SKILLS AND EXPERIENCE
We don't just fix the part, we fix the problem! KFP has the skills, knowledge and expertise in PED rollout services across Europe, providing retailers with the latest payment technology that's reliable, secure and robust.
Resources: We not only have the skills but we have the people. We have over 40 KFP engineers across Europe and a partner network of over 100+ engineers experienced in PED installations and on-site support.
We've achieved leading qualifications and accreditation including SafeContactor resulting in vetting our health and safety process and procedures on-site.
Our services include procurement, configuration, on-site install and system test before sign off. All works carried out by KFP meets ISO 9001 standards and PCI compliance. Our approach is partner lead and this means our customers value the work we do for them and they know that we are at the end of a phone for any future support needs.
YOUR RETAIL IT SERVICES PROVIDER
Looking for an IT partner to support your PED rollout project?
Richard Austin - ScanSource
ScanSource has had a strong relationship with the KFP team for over 10 years and always found them to be great to work with. KFP are a highly trusted partner, extremely knowledgeable in their areas of expertise and a great team who go above and beyond to help their customers.