Retail Technology Solutions
Supporting leading retailers with in-store technology
Retail Technology Solutions are key to your retail business to ensure you have the right technology in place and across your retail estate capable of serving your customers.
It doesn't matter if you're a smaller tier two retailer or have 1,000s of stores across the globe, retail technology plays an integral role in meeting the demands from your customers.
Digital signage to RFID, technology is not only changing the way customers shop in-store but the personalised experience and service they receive once they've left.
Using emerging technologies in retail
In today’s retail environment, multiple payment options are key to providing a quality service to different shoppers. Retail customers’ have varying preferences for making payments in your store with some preferring mobile payments, chip & pin, whilst others may simply prefer paying in cash.
Retail technology is constantly developing and the importance of a personalised experience is key to a successful retail operation. Emerging technologies in retail support personalised customer experiences that drive success.
Embrace technology & deliver the customer experience
In today’s fast-paced retail environment, the need to meet and exceed customer expectations is crucial to staying relevant amongst your customer base. Being able to accept all forms and methods of payment can be the difference between a sale and a customer walking out of your store. Innovative retail technology is enabling retailers to exceed customer expectations.
Retailers that invest in the latest retail technology are the ones more likely to retain key customers and deliver a better experience.
Retail Traffic counting solutions
Traffic counting reports on the number of customers entering and exiting your retail store on a given day, by the hour. Retailers often use data derived from a retail traffic counter to measure the effectiveness of their promotional and in-store marketing campaigns. Measuring traffic is a valuable way of measuring but also improving the marketing effectiveness of promotions by counting and reporting the number of customers increasing over a given period.
Click & Collect Services
Modern retailing includes click & collect services to be able to give retail customers the opportunity to purchase online and pick up in-store. The growth in omnichannel is massively influential on today's customers who expect retailers to offer a reliable click and collect system.
The Click & Collect concept can often make the shopping journey more convenient for your customers: making a purchase from the comfort of their own home, and collecting the item whenever is most convenient for them, instead of paying for shipping and not being in to take delivery of the item, or waiting for their delivery to arrive.
As an IT provider capable of supplying you with over 25,000 IT products, we can also provide leading POS payment systems from the leading manufacturers Toshiba & HP.
We are a PCI complaint Retail IT partner and can not only source the leading PED hardware, cabling and peripherals, but we are also highly experienced having installed 1,000's of PED devices across Europe. Read more about our PED rollout services.
Tablet POS devices are a great way of using modern POS technology and offering a personalised service on the shop floor.
Back of house technology for retail
The reliability of your back of house cab including your servers is crucial to your store trading successfully.
The right IT infrastructure solutions based around:
- Laptops & PC's
- Networking technologies
All underpin the communication from head office to your individual store locations.
We can assist you with the full-back office product set - with competitive pricing, installation services and back-office solution design.
Digital screens allow any retailer to easily showcase their products, services and promotional content, helping your store stand out. Digital signage is growing in popularity and more stores are using the technology to directly engage with their customers. Digital signage can help your store increase sales and improve the customer's buying experience.
Retail business owners can use remote scanners to read RFID tags placed on individual products either on the shop floor or in the warehouse, enabling them to record a variety of information, including quantities of various stock items and their precise locations.
This technology enhances your visibility and security meaning that you benefit your customer's in-store experience and improve operational efficiency.
We can cost-effectively source the latest RFID scanner and printing technology from our leading partners and install RFID technology across your retail stores.
Supporting you with technology in-store
As experts in retail we offer a range of additional technology in-store as part of our implementation services.
Jamie Shipstone - Toshiba TEC UK
Working with John and the KFP team is a real pleasure. We have a well-fostered business relationship and work with KFP in the implementation of our Toshiba hardware which supports some of their largest retail customers worldwide.