Retail Wireless Solutions
Wireless solutions are vital in modern retail stores?
When installing networks, there are occasions when physical cabling is not suitable for your store. This may be due to a building’s listed status, or the need to supply on-demand connectivity for multiple users – for example, in retail environments or spectator arenas.
Wireless technology plays a huge part in the modern retail store. From simple wireless networking which will ensure your staff are as productive as possible when on the shop floor, to customer loyalty offerings. We have helped our leading retail customers with the design, planning and deployment of the most suitable wireless services required for them in their stores.
However, it is not simply a case of installing a wireless access point in the middle of a store and hoping for the best. We work with our customers providing them with a robust wireless deployment journey from understanding their conceptual needs, to surveying locations for suitability, designing a solution, full implementation and on-going technical support.
Your Wireless Journey
At KFP we believe that the most successful wireless network deployments are planned, surveyed & eventually a bespoke fit for each customer, as the requirements are all different. Your customer journey looks something like this:
Step 1 - initial requirements
The first step is to understand your wireless solution needs. We think it is vital that we fully understand the services & platforms that are needed from the wireless network that will best provide for your retail store. Only then would we recommend what hardware would be the most appropriate to implement.
Step 2 - coverage & performance surveys
This is often a phase which is overlooked, but we believe it is the most critical. Only once a full wireless survey has been conducted in-store using market leading analyses tools can a network be correctly designed & implemented. It is not just all about coverage. Other factors such as saturation rates from surrounding networks, interference, frequency performance and the structural makeup of a building can all play a major role in the success of any wireless deployment. Our detailed surveys address all of these elements, and more. Upon completion we overlay the results to store plans to pinpoint the best locations to ensure full coverage and performance.
Step 3 - network design
Along with the information gathered during the initial requirements phase, we use this with the survey reports to begin mapping out the detail for the network design. From network IDs, to log in requirements, promotional & loyalty elements, bandwidth allowances, timed session limits, through to required connectivity & user management, we start to build the network and understand how it will operate.
Step 4 - Deployment
We are now ready to deploy your bespoke wireless solution, and our attention now turns to designing a roll-out plan, including any possible structured cabling implementations needed to ensure we can position an access point in just the right place. We understand that a large proportion of the work will need to take place outside of trading hours (unless being deployed in new stores) and can take away the headache of arranging shopping centre security passes, relevant access and delivering all materials to site on a just in time basis.
Management & support
Now that the network is installed and working perfectly, (we will always ensure this is the case), we can assist with any maintenance & support. From holding spare stock to allow swift replacement of units, to managing the environment for you - we can tailor a support platform to meet with differing requirements.
As part of our helpdesk support services we can provide various levels of support for your wireless installation. See more from our Retail Helpdesk Support.
Interested in wireless solutions for your retail stores
KFP can work with our clients to build bespoke & specific wireless networks to individual needs. We partner with expert vendors and can offer wireless platforms from all the market leaders including CISCO Systems, Meraki & Aruba Networks. All have their own place in the market, and we can advise accordingly on the best fit.
Richard Austin - ScanSource
ScanSource has had a strong relationship with the KFP team for over 10 years and always found them to be great to work with. KFP are a highly trusted partner, extremely knowledgeable in their areas of expertise and a great team who go above and beyond to help their customers.