Meet our amazing team


John Moss

Founder & CEO

John is our Founder & Chief Executive Officer who has over 20 years experience running IT businesses in the retail sector.

Steve Chambers

Head of Sales & Marketing

Steve joined KFP in 2014, having previously spent over 15 years in the IT industry primarily working in commercial environments.

Glenn Hallam

Head of Customer Solutions

Glenn joined KFP in 2015 and has over 20 years of experience in the IT industry specialising within Retail IT for the last 7.5 years.

A great problem solver with outstanding attention to detail, Glenn’s extensive experience in Helpdesk technical support, IT operations, project management and Pre-sales help the team deliver state-of-the-art solutions to the Retail IT sector. He has helped grow the KFP brand over the years and has excellent relationships with customers and is devoted to delivering what they need.

Outside of work Glenn likes spends time with his three children, walking his Great Dane and watching all football especially Arsenal who he supports.

Amy Day

Head of Projects

Amy joined KFP in 2021 and has worked in Retail IT for over 18 years. Always loving a challenge, Amy is involved in all things Projects; detail, structure and processes – continually masterminding quality deliveries and exceptional service, although she says that it is fundamentally all down to good teamwork.

In addition to life at KFP, Amy proudly supports her rugby playing son (claiming to also be his number one fan!) and has the fluffiest German shepherd dog known to mankind, thankfully she also loves walking around her local, beautiful Welsh mountains.

Chloe Thompson

Head of Human Resources

Chloe has overall responsibility for the HR, recruitment and office management functions across all of the KFP locations.

Prior to working at KFP, Chloe worked in a variety of HR roles in the higher education, automotive and medical sectors in the UK and in Australia, having graduated with a master’s degree in human resource management from the University of Portsmouth.

Outside of KFP, Chloe enjoys spending time with friends and family, and is always planning her next holiday!

David Allen

Marketing Manager

David has extensive B2B and B2C marketing experience, mostly in the automotive sector, having worked primarily for Audi UK for the past 11 years.

Prior to this, David also worked in the consumer electronics industry where his first claim to fame was establishing the Denon hi-fi brand in the UK.

When not at work, David keeps himself busy taxiing his four children around, while also being an ardent hands-on motoring enthusiast, cook and emergent sustainability supporter!

Phil Edwards

Operations Manager

Phil joined KFP in early 2022 bringing with him over 20 years’ experience in logistics, production and running international field service teams in various industries.

Phil’s responsibilities are split between warehousing, equipment staging and managing the team of engineers across all sites. He has been tasked with continually improving and streamlining internal processes while also building upon KFP’s already industry leading customer service.

Away from the office, Phil spends most of his time helping coach both of his son’s junior football teams and looks forward to his annual Snowboarding holiday.                                                                                                                                                                            

Darryl Brick – VP Partner Sales | Cradlepoint

Cradlepoint and KFP are preparing our customers for the adoption of 5G, this takes time, effort, investment, and skill, and I am excited to have KFP as an Elite partner. The team of skilled and dedicated people at KFP, ensure that our customers are expertly supported throughout the various sales cycles. “Together we are in the early stages of building out capacity to seize the opportunity being presented by both the market movement, as well as the leadership position Cradlepoint has established.”

We don't just fix the part, we fix the problem
Highly skilled engineers
Big enough to cope - small enough to care
European wide services

Our Partners

  • Toshiba
  • Toshiba Authorised Service Partner
  • Cisco Partner
  • HP
  • Cisco Meraki
  • Cradlepoint elite partner 2021
  • Zebra
  • Aruba
  • HPE Sales Certified - Aruba Products and Solutions
  • Datalogic
  • Lenovo
  • APC
  • Juniper Networks
  • Adyen
  • Barracuda
  • NCR
  • Mist
  • Dell Technologies
  • Honeywell
  • Brother
  • Elo Touch
  • APG Cash Drawer
  • Commscope Solution Provider
  • Ergonomic Solutions
  • Epson Partner
  • Verkada