KFP 365 - Managed IT Services for Retailers

KFP 365 - Managed IT Services for Retail

Utilising our many years of hands-on experience supporting the retail IT infrastructure of global household brands, 
KFP is proud to introduce 'KFP 365’ a fully featured Remote Monitoring and Management (RMM) platform. 

What is KFP 365 and how can it support retailers?

  • KFP 365 is a secure and fully featured Remote Monitoring and Management (RMM) platform providing a versatile combination of scalability, cost reduction and improved network efficiency
  • KFP 365 is a Cloud-Based solution that is rapidly scalable, accessible and requires no system maintenance
  • KFP 365 monitors all of your devices in real-time instantly informing our team of current issues and flagging potential problems
  • KFP 365 offers patch management that is reliable, flexible, automated and fully tested in the KFP test environment before being rolled out to any customer environment
  • When devices need support from a technician, KFP 365 enables our engineers to rapidly and securely connect to any device, regardless of location on any device manged with a KFP 365 agent
  • Our range of remote support tools enables efficient troubleshooting and remote fixes without interrupting the end-user in the first instance
  • Fast onboarding and migration assistance from KFP’s team of highly specialised experts means that you can be up and running quickly


Download the KFP 365 - Managed IT Service Product Sheet 

Download Product Sheet

Benefits of KFP 365 Remote Monitoring and Management (RMM) for retailers

KFP 365 offers complete solutions for RMM and IT Business Management with the following benefits:

  • Real-time monitoring
  • Instant support with secure Web Remote for one-click remote access to managed devices
  • Monitoring alert requests are received instantly for any managed device and in many of the cases will be automatically fixed or proactively alert the KFP Helpdesk to send an engineer to resolve the issue before the customer is even aware
  • Flexible, automated Patch Management
  • Flexible reports and dashboards configured to customer requirements
  • Seamless RMM PSA Integration – IT business operations unified into one single pane of glass with integrated Autotask PSA & Datto RMM Solutions
  • The entire platform – from end point monitoring through to remote support, automation, helpdesk and engineer dispatch, is all managed and provided from one single platform, meaning a fully integrated & seamless turn-key solution
  • Supported Platforms KFP 365 operates on Windows, Linux, MacOS and VMWare

Why retailers should use a Managed IT Service Provider

Using KFP Total IT Solutions as your Managed Service Provider (MSP) has the following benefits:

  • Helps organisations fill staff shortages – Outsource tasks to KFP/MSP
  • Provides expertise – Access to expert resources
  • Constant network monitoring – Available soon
  • Improved security – Depending on SLA, the option to provide security software and awareness training
  • An agreed service offering under an SLA with precise performance and quality metrics at an agreed priced
  • Improved cost efficiency – Through paying a fixed monthly charge rather than numerous unplanned repair charges
  • Keeping up with change becomes simpler, as you can rely on KFPs industry knowledge and skills
  • Agility – To scale up or down as required
  • Proactively monitoring and remote fixing when possible 365 days a year


Download the KFP 365 - Managed Service Product Sheet 

Download Product Sheet

Interested in Managed IT Services for your retail store? 

With extensive experience in the Retail IT services sector, KFP is ideally positioned as a Managed Service Provider (MSP) to remotely manage customers' IT infrastructure and end-user systems.

Get in touch here