Knowledgeable Focused Professional
Your retail IT services & solutions partner
20 years of supporting retailers with an all-encompassing IT solution including all in-store IT infrastructure and hardware from point-of-sale, structured cabling & wireless installation, to procurement, build and configuration, and helpdesk support; all geared to support the opening of new retail stores across Europe.
Our expert in-house team of highly experienced IT engineers, helpdesk support team and project managers are qualified to advise you on all retail IT and technology-related requests. We work with you as a partner, not just another support provider. The team at KFP develop the relationship from an early consultancy stage, such as POS or IT hardware selection, and work with right through to the implementation and support thereafter.
With growing customer expectations and demand on retailers in today’s market, it's our mission to support our customers with the very best levels of Retail IT Services capable of supporting large scale projects but also being flexible enough to be on-site fixing technical faults with short notice and achieving our SLA’s.
What we do
We are a specialist provider of IT solutions & services to the retail industry. We work with global household brands to support their retail IT infrastructure from point-of-sale installation to back-office services.
As well as leading HP and Toshiba POS technology, we are able to rollout the latest cash registers, debit and credit card devices, mobile or tablet POS systems across your retail stores.
Planning a new store rollout can be a complex operation but done right with a KFP project manager, your new store will be up and trading within timescales and budget.
Refitting Existing Stores
We can upgrade or simply replace existing IT for your existing retail estate from POS terminals or replacing your structured cabling. We also have the ability to cost-effectively source over 25,000+ IT products for you.
At KFP we believe that the most successful wireless network deployments are planned, surveyed & eventually a bespoke fit for each customer, as we know that all customer requirements are different.
Whether you’re remodelling, rebuilding, or just adding POS terminals in your retail stores, it's essential that you have a reliable cabling provider who carries out work to the highest standard.
Warehouse & Logistics
Warehouse and logistics is key to retail for ensuring the smooth delivery of IT equipment needed for replacement, new stores and upgrades. We work tirelessly to ensure the required equipment is delivered to your stores.
It’s vital for modern retailers to stay up-to-date with the increasing changes and trends of retail technology. We work with our partners to deliver the latest RFID, digital signage and payment methods.
Imagine a managed pay per month system, which also included a leading CISCO IP handset worth well over £150. No expensive capital expenditure, or complicated installations, all wrapped up in a 36-month offering.
Many of our project management team started out as IT engineers, so they know what it takes to deliver the best service. We have the knowledge and skills capable of delivering large scale and multi-store IT rollouts.
Retail IT & Support
Helpdesk support tailored to suit your needs. We are open 7 days a week, 364 days a year, and deliver on service level agreements. We work tirelessly to keep your retail operation trading.
Our retail IT support is tailored to our customer's specific requirements. What makes KFP special is that it's our IT Services that keep their retail operation trading. We operate under one roof giving you a single point of contact for all of our IT services.
Industry-leading technology to enhance the customer experience.
We provide industry-leading POS systems to our retail customers across Europe installing the sleek, durable, and modern terminals designed and built to keep up with modern retail.
Give your customers and staff a better experience in-store with a brighter screen, responsive touch technology and a POS terminal that's easy to use.
Qualified Field Service Engineers covering Europe
- We can simplify your IT operation by providing an on-demand service
- Delivering value-added services to retail customers
- Flexible, multi-skilled retail team all operational under one roof
- UK based helpdesk with 24/7 support
- UK & Ireland office
- A partner network of over 100+ engineers
- Full European Break-fix solution
- Multiple site coverage and quick response time
- 40+ KFP Engineers working across Europe
Learn more about us
Showcasing our 16,000 SQFT facility, secure configuration area and warehousing capacity, it's clear why our retail customers trust us to deliver large scale rollouts, installation services for structured cabling and wireless solutions and rely on our leading helpdesk support function, to keep their retail operation moving. See our company video and find out why we are the partner of choice for Retail IT Services.
Video by Northern Visuals
Richard Keegan - HP
KFP is an excellent choice of partner when it comes to retail IT infrastructure services. HP and KFP work in partnership supplying the latest IT hardware including the all- encompassing HP Engage One POS solution. The team at KFP are exceptional at large scale rollouts and provide leading helpdesk support to leading retailers.