Knowledgeable Focused Professional
Your retail IT services & solutions partner
25 years of supporting the retail and hospitality industry with our best-in-class IT services
Our mission is simple – to provide our retail and hospitality customers with truly integrated IT services and support in-store that makes a real difference to their business.
Big enough to cope - small enough to care
We have a tagline at KFP - Big enough to cope - small enough to care. This means no matter how big we get, we'll never be too big to offer our customers a truly personal service.
What makes us different is our uttermost dedication to each and every customer. Our customers know that they can simply pick up the phone to us at any time, and we're there to support them.
What we do
We are a specialist provider of IT solutions & services to the retail industry. We work with global household brands to support their retail IT infrastructure from point-of-sale installation to back-office services.
As well as leading HP and Toshiba POS technology, we are able to rollout the latest cash registers, debit and credit card devices, mobile or tablet POS systems across your retail stores.
Planning a new store rollout can be a complex operation but done right with a KFP project manager, your new store will be up and trading within timescales and budget.
Refitting Existing Stores
We can upgrade or simply replace existing IT for your existing retail estate from POS terminals or replacing your structured cabling. We also have the ability to cost-effectively source over 25,000+ IT products for you.
At KFP we believe that the most successful wireless network deployments are planned, surveyed & eventually a bespoke fit for each customer, as we know that all customer requirements are different.
Whether you’re remodelling, rebuilding, or just adding POS terminals in your retail stores, it's essential that you have a reliable cabling provider who carries out work to the highest standard.
Warehouse & Logistics
Warehouse and logistics is key to retail for ensuring the smooth delivery of IT equipment needed for replacement, new stores and upgrades. We work tirelessly to ensure the required equipment is delivered to your stores.
It’s vital for modern retailers to stay up-to-date with the increasing changes and trends of retail technology. We work with our partners to deliver the latest RFID, digital signage and payment methods.
Imagine a managed pay per month system, which also included a leading CISCO IP handset worth well over £150. No expensive capital expenditure, or complicated installations, all wrapped up in a 36-month offering.
Many of our project management team started out as IT engineers, so they know what it takes to deliver the best service. We have the knowledge and skills capable of delivering large scale and multi-store IT rollouts.
Retail IT & Support
Helpdesk support that is 100% tailored to your needs.
Helpdesk support is key for our customers. Retail and hospitality businesses need to be able to trade at all times and some of the biggest brands rely on us to deliver this critical service.
We know that each and every retail and hospitality business is different, and that is why we tailor our support, to meet each and every one of our customers' needs.
Delivering value-added services to retail & hospitality customers
- We simplify your IT operation by providing a tailored service
- Industry-leading retail IT services
- UK based helpdesk giving you 24 hours per day / 7 days a week / 364 days of the year support
- Multiple office locations (UK & Ireland)
- 98% SLA success across Europe
- Multiple site coverage and quick response time
- 30+ KFP project engineers supporting you across Europe
- Full European Break-fix solution
- A partner network with 100's of engineers available on-demand
Our leading retail IT services are used by leading retail, hospitality and convenience brands who rely on KFP to deliver best in class retail technology solutions across multiple store estates.
As a PAN European retail solutions provider, we install, support, and maintain 1,000's+ of retail systems ensuring customers have the technology they need to trade and provide a reliable service to their customers in-store.
Zona Smith - FatFace
With an extremely aggressive roll-out timeline across a very diverse store estate, we needed a partner we could trust to act with speed, flexibility and reliability. KFP quickly proved themselves to be just that partner delivering on time and on budget and, as a result, we selected them to take care of our ongoing support. The whole team from senior director level to support analyst is professional, collaborative and a pleasure to work with. I would have no hesitation in recommending KFP.