Knowledgeable Focused Professional
Your retail IT services & solutions partner
20 years of supporting retailers with an all-encompassing IT solution.
With growing customer expectations and demand on retailers in today’s market, it's our mission to support our customers with the very best levels of Retail IT Services capable of supporting large scale projects but also being flexible enough to be on-site fixing technical issues with and achieving your SLA’s.
What we do
We are a specialist provider of IT solutions & services to the retail industry. We work with global household brands to support their retail IT infrastructure from point-of-sale installation to back-office services.
As well as leading HP and Toshiba POS technology, we are able to rollout the latest cash registers, debit and credit card devices, mobile or tablet POS systems across your retail stores.
Planning a new store rollout can be a complex operation but done right with a KFP project manager, your new store will be up and trading within timescales and budget.
Refitting Existing Stores
We can upgrade or simply replace existing IT for your existing retail estate from POS terminals or replacing your structured cabling. We also have the ability to cost-effectively source over 25,000+ IT products for you.
At KFP we believe that the most successful wireless network deployments are planned, surveyed & eventually a bespoke fit for each customer, as we know that all customer requirements are different.
Whether you’re remodelling, rebuilding, or just adding POS terminals in your retail stores, it's essential that you have a reliable cabling provider who carries out work to the highest standard.
Warehouse & Logistics
Warehouse and logistics is key to retail for ensuring the smooth delivery of IT equipment needed for replacement, new stores and upgrades. We work tirelessly to ensure the required equipment is delivered to your stores.
It’s vital for modern retailers to stay up-to-date with the increasing changes and trends of retail technology. We work with our partners to deliver the latest RFID, digital signage and payment methods.
Imagine a managed pay per month system, which also included a leading CISCO IP handset worth well over £150. No expensive capital expenditure, or complicated installations, all wrapped up in a 36-month offering.
Many of our project management team started out as IT engineers, so they know what it takes to deliver the best service. We have the knowledge and skills capable of delivering large scale and multi-store IT rollouts.
Your Retail IT Team All Under One Roof
Our expert in-house team of highly experienced IT engineers, helpdesk support team and project managers are qualified to advise you on all retail IT and technology-related requests. We work with you as a partner, not just another support provider. The team at KFP develop the relationship from an early consultancy stage, such as POS or IT hardware selection, and work with right through to the implementation and support thereafter.
Our Total IT Solutions are perfectly designed to support your entire retail estate.
Retail IT & Support
Helpdesk support 100% tailored to suit your retail needs.
We are open 7 days a week, 364 days a year, and consistently deliver on service level agreements. We work tirelessly to keep your retail operation trading.
There's one main reason why our Retail IT Support is tailored to our customer's specific requirements, and that's because each retail business is different.
What makes KFP special is that not only do we operate under one roof, we provide you with a dedicated and direct service giving your stores the peace of mind when they require technical support.
Industry-leading technology to enhance the customer experience.
We provide industry-leading POS systems for our retail customers operating throughout Europe. We procure, install and support the sleek, durable, and modern terminals allowing you to take reliable payments in-store.
Give your customers and staff a better experience in-store with a brighter screen, responsive touch technology and a POS terminal that's easy to set up and use.
Qualified Field Service Engineers covering Europe
- We can simplify your IT operation by providing an on-demand service
- Delivering value-added services to retail customers
- Flexible, multi-skilled retail team all operational under one roof
- UK based helpdesk with 24/7 support
- UK & Ireland office
- A partner network of over 100+ engineers
- Full European Break-fix solution
- Multiple site coverage and quick response time
- 40+ KFP Engineers working across Europe
Learn more about us
Showcasing our 16,000 SQFT facility, secure configuration area and warehousing capacity, it's clear why our retail customers trust us.
See our company video and find out why we are the partner of choice for Retail IT Services.
Video by Northern Visuals
Richard Austin - ScanSource
ScanSource has had a strong relationship with the KFP team for over 10 years and always found them to be great to work with. KFP are a highly trusted partner, extremely knowledgeable in their areas of expertise and a great team who go above and beyond to help their customers.